Terms & Conditions

Terms and Conditions 

Welcome to Polaris Coaching & Consulting. By accessing this website or booking services with me, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use this website or my services. 

1. Services Offered 

Polaris Coaching & Consulting provides Leadership & Wellness Coaching, group work, and astrology workshops. These services are intended to support personal and professional growth but are not a substitute for medical, legal, financial, or other professional advice. 

2. Booking and Payments 

  • Booking: Sessions and group programs can be booked directly through my website.

  • Payments: All payments must be made in advance unless a specific payment plan has been agreed upon. 

  • Pricing: All prices are listed in US dollars and are subject to change without notice.


3. Cancellation and Refund Policy
 

  • Cancellation: Clients must provide at least 24 hours' notice to cancel or reschedule a session. Cancellations made with less than 24 hours will not be refunded.

  • Refunds: If we find that we’re not the right fit, I’ll gladly refund the cost of any unused sessions—your satisfaction and comfort are my top priorities.

  • No-Shows: Clients who do not attend a scheduled session without prior notice will forfeit the session fee.


4. Confidentiality and Privacy

Your privacy is important to me. All information shared during coaching sessions will be kept confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others). For more information on how your data is handled, please refer to my Privacy Policy below.

5. Client Responsibilities
 
Clients are expected to:
 

  • Attend sessions on time and fully participate in the coaching process.

  • Be honest with themselves and as open as possible during sessions.

  • Understand that they are responsible for their own decisions, actions, and outcomes.


6. Intellectual Property

All materials provided during sessions, workshops, or through this website are the intellectual property of Polaris Coaching & Consulting and are for personal use only. Redistribution, reproduction, or sharing of these materials without prior permission is strictly prohibited.

7. Limitation of Liability

Coaching is a collaborative process, but results are not guaranteed. Polaris Coaching & Consulting is not liable for any actions, decisions, or outcomes resulting from coaching sessions. Coaching services are not intended to diagnose, treat, or cure any medical or psychological conditions.

8. Code of Conduct

All clients are expected to treat others with respect, especially in group settings. Disruptive or unethical behavior may result in the termination of services without refund.

9. Termination of Services

Polaris Coaching & Consulting reserves the right to terminate coaching services at any time for any reason, including but not limited to violations of these Terms and Conditions. Clients may also terminate services at any time; refunds will be provided for unused sessions.

10. Force Majeure

Polaris Coaching & Consulting is not liable for delays or cancellations due to circumstances beyond its control, including natural disasters, illness, technical issues, or other unforeseen events.

11. Amendments and Updates

Polaris Coaching & Consulting reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this website, and continued use of services constitutes agreement to the revised terms.

12. Dispute Resolution and Governing Law

In the event of a dispute, both parties agree to first attempt mediation. This agreement is governed by the laws of California.

13. Acknowledgment
 
By using this website or booking services with Polaris Coaching & Consulting, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
 
 

Privacy Policy

Last Updated: 12/01/2025

Your privacy is a top priority. This Privacy Policy outlines how your information is collected, used, and protected when you engage with Polaris Coaching & Consulting. By using my services or visiting my website, you agree to the practices described in this policy.

Information Collection
I may collect personal information that you provide directly, such as:

  • Name, email address, and phone number for booking and communication purposes.

  • Information shared during coaching sessions, including personal goals and challenges.

  • Payment details for billing purposes, processed securely through trusted third-party platforms.

Use of Information

Your information is used for the following purposes:

  • To provide personalized coaching services tailored to your needs.

  • To schedule, confirm, and manage appointments.

  • To communicate updates or respond to inquiries.

  • To process payments securely.

Confidentiality

All information shared during coaching sessions is confidential and will not be disclosed without your consent, except in the following circumstances:

  • When required by law, such as instances of risk of harm to self or others.

  • When subpoenaed by a court of law.

Data Protection

I take appropriate measures to safeguard your personal information. This includes:

  • Secure storage of electronic records.

  • Using trusted third-party payment processors for financial transactions.

  • Limiting access to your data to only those who require it for service delivery.

Third-Party Services

I may use third-party tools and services for scheduling, payment processing, or marketing. These providers adhere to strict data protection standards.

Your Rights

You have the right to:

  • Access or update the personal information you’ve shared.

  • Request the deletion of your data, unless required to retain it for legal or business purposes.

  • Withdraw consent for communication at any time.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted here, and the "Last Updated" date will reflect the most recent revision.

Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact me at:
eydie.pasicel@polariscoaches.com.

By engaging with my services, you agree to the terms outlined in this Privacy Policy.