Privacy Policy

 Last Updated: 12.01.2025

Polaris Coaching & Consulting is committed to protecting your privacy and treating your personal information with care, integrity, and respect. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, or engage in coaching or consulting services.

By using this website or working with Polaris Coaching & Consulting, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This includes:

  • Name, email address, phone number, and contact preferences

  • Information submitted through website forms, scheduling tools, or email

  • Information shared during coaching sessions, intake forms, or assessments

  • Payment information (processed securely through third-party providers)

B. Automatically Collected Information

Our website (e.g., through Squarespace or integrated tools) may collect:

  • IP address

  • Browser type and device information

  • Pages visited and site navigation behavior

  • General analytics for improving website functionality

We do not use any of this information to personally identify you.

2. How We Use Your Information

We use your information to:

  • Provide coaching and consulting services

  • Communicate with you about appointments, inquiries, or program updates

  • Maintain records in a secure and confidential manner

  • Improve our website and services

  • Send newsletters or updates (only with your consent; you may unsubscribe at any time)

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Confidentiality in Coaching

As part of our commitment to ethical practice and ICF-aligned standards:

  • Information shared in coaching sessions is held in strict confidence.

  • Your personal disclosures will not be shared without your explicit permission, except in circumstances required by law (e.g., risk of harm to self or others, court orders).

  • Coaching notes are stored securely and accessed only by the coach.

Astrology clients:
Birth data (date, time, location) is used strictly for generating charts and remains confidential.

Peer support or trauma-informed services:
Information is handled with care, respect, and adherence to relevant ethical guidelines.

4. How We Store and Protect Your Information

We prioritize security by:

  • Storing electronic records on password-protected, encrypted platforms

  • Using secure third-party providers for payments, scheduling, and forms

  • Restricting access to client information

  • Never sharing your information without consent

Although no digital system is 100% secure, we follow best practices to protect your data.

5. Third-Party Services

We may use trusted external services such as:

  • Squarespace

  • Calendly or Acuity Scheduling

  • Google Workspace (email & documents)

  • Stripe, PayPal, or similar payment processors

  • Mailchimp, ConvertKit, or other email newsletter systems

  • Astrology software such as Solar Fire (without cloud storage)

These third parties have their own privacy policies, which we encourage you to review.
We do not control or accept responsibility for their practices.

6. Cookies and Analytics

Our website may use cookies to:

  • Improve user experience

  • Track website performance

  • Analyze visitor behavior for improvements

You can disable cookies through your browser settings at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of certain information

  • Withdraw consent for communication or newsletters

  • Ask questions about how your information is stored

To make a request, email us at: eydie.pasicel@polariscoaches.com

8. Coaching Is Not Therapy

Polaris Coaching & Consulting provides coaching, astrology-based coaching, and personal development services. These are not substitutes for mental health treatment, diagnosis, or medical care.

This distinction is relevant to confidentiality laws: coaching is not governed by HIPAA.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in practices or legal requirements. The updated version will always be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Polaris Coaching & Consulting
Email: eydie.pasicel@polariscoaches.com
Website: www.polariscoaches.com